FAQ
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What are the delivery times for this product?
Delivery times typically range from 7 to 20 business days, depending on your location
Do you ship internationally?
Yes, we offer international shipping to many countries like : New Zealand, Austria, USA, Canada, UK, Switzerland, Sweden, Spain, Portugal, Poland, Norway, Netherland, Italy, Ireland, Germany, France, UAE, Austria, Belgium, Czechia,denmark and Finland
Can I track my order?
Yes, once your order has been processed, you will receive a tracking number to monitor its status.
What payment methods do you accept?
We accept major credit cards, and other secure payment options.
How do I know if my order has been confirmed?
You will receive an email confirmation once your order is successfully placed.
Can I change or cancel my order after placing it?
Orders can be modified or canceled within 24 hours. After that, it may no longer be possible.
Is there a warranty on the product?
Yes, the bottle comes with a one-year warranty against manufacturing defects.
How should I care for my thermal bottle?
We recommend hand washing the bottle and avoiding harsh chemicals to preserve its performance.
Do you offer gift wrapping or special packaging?
Currently, we do not offer gift wrapping, but we ensure all products are packaged securely.
Can I return the product if I am not satisfied?
Yes, we offer a 14-day return policy if the product is unused and in its original packaging.